Where we deliver
We deliver within Bengaluru. We do not ship outside the city at present.
When
- We run one delivery round each evening, Monday to Saturday, between 5 pm and 8 pm.
- Orders paid before 1 pm go out the same evening. Orders after 1 pm, or on Sunday, go out on the next delivery day.
- Your expected delivery date is shown when you order and confirmed on WhatsApp.
Delivery fee
- Free delivery on orders of ₹2,000 or more.
- A flat ₹100 fee on orders below ₹2,000.
Free store pickup
You can collect your order free of charge from our store in HSR Layout (764/A, 22nd Cross, Parangipalya Main Road, 2nd Sector, HSR Layout, Bengaluru 560102). We message you when it is ready.
Prescription medicines
Prescription-only items are dispatched only after we have checked your vet's prescription.
Problems with a delivery
If your order is late, damaged or wrong, message us on WhatsApp. See our Cancellation & Refund Policy.